HOW TO TALK SO PEOPLE LISTEN[已搜索无重复]
HOW TO TALK SO PEOPLE LISTEN
[书名]*HOW TO TALK SO PEOPLE LISTEN
[作者]*SONYA HAMLIN
[出版社]*HARPER & ROW, PUBLISHERS
[关键词]* Psychology
[分类] * 人文社会>>心理学
[内容简介]*This book is about getting what you want at work. I want to help you
understand what happens in a variety of work situations when you try to
express yourself, and to help you develop the new techniques you need
for being clear and getting the responses you want.
We'll approach communicating as a complete process involving not
only all of what you're about but what other people need from you to
listen.
In each aspect of your work-communication we will:
Focus on another dimension: the unfamiliar one of finding out what
else you really want and need before you plan your strategy.
Understand the hidden and predictable agendas on the other side
of the desk: what does the other person—the one you're communicating
with—want and need?
Gain information about issues common to all of us: what usually gets
in the way as we interact at work: why effective communicating is often
so hard to do.
Absorb some basic principles of communicating and why they work,
in order for you to be most effective.
[图书格式] pdf
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